Recent innovations implemented by the Bacolod City government on its one-stop-shop business permits processing system has sped up the issuance and renewal of business permits this year.
Records yesterday showed that the total number of business permits renewed from January to December 2010 was 9,874 compared to 9,252 in just 13 days this year.
There were also 13,291 business permits issued in 2010 compared to 3,915 January this year.
Bacolod City Administrator Roger Balo yesterday said the innovations or revisions they implemented have shortened the processing time to an average of 27 minutes from 36 minutes.
He said they have revised the business application forms by deleting some unnecessary information. They also modified the Mayor’s permit application by authorizing three signatories so that if the first or second signatories are not available, there will be a third one, he added.
Balo said they also improved the office floor layout in the Permits and Licensing Division and provided three windows to accommodate their clients.
They have an express window to accommodate senior citizens and differently-abled business permit applicants; one for small, medium and large industries, and another for special permits, he said.
They also implemented the business one stop shop manned by representatives of government agencies like Social Security System, Bureau of Internal Revenue, PhilHealth, barangay and other signatories at the lobby of the government center, Balo said.
“We also implemented the Electronic Business Integrated System which is 10 times faster and has 15 times storage capacity than the Tax Raising and Collection System they had used before,” he said.
Permits and Licensing Division head Evelyn Canlas said the renewal and processing of business permits will be until the end of February.
Mayor Evelio Leonardia said this is the first time they are holding the one-stop-shop for business permits at the government center.
“With this resounding success, we can say that indeed the decision to construct the government center was a move that has changed the complexion of business in Bacolod,” he said.
Leonardia recalled that when Bacolod won as the Most Business-Friendly City in the Philippines, the government center was a focal point of the arguments they used.
And when Balo argued with the panel of the Philippine Chamber of Commerce and Industry as against the traditional brochures and marketing schemes that the other cities were focusing, we told them that the government center was our way of inspiring investor’s confidence, he said.
They believe that was the major reason that made Bacolod different from the rest, he added.
While Bacolod was crowned as the Most Business-Friendly City in the country, is the next 10 wave cities, among the growth centers already established by the Asian Institute of Management, the German Technical Cooperation and the United States Agency for International Development, PCCI, he believes they should not rest on their laurels, he said.
Leonardia said they should continue to find ways and means to see to it that they deserve the title of being number one in business environment in so far as the Commission on Information and Communications Technology and Department of Trade and Industry are concerned.
“The challenge is on us to continuously serve our people, make Bacolod very conducive for business to grow because in the ultimate, it is going to be our people who will benefit when business is good in Bacolod,” he said.*CGS