A Negros Occidental-based call center training hub was chosen by the incubator-investment firm Kickstart Ventures Inc., a subsidiary company of Globe Telecommunication, as one of its investees, Pia Bernal, Social Enterprises Investment manager of the firm, said yesterday.
Bernal said they chose to fund the BagoSphere call center training center in Bago City because it has met their investment criteria, such as being investable in terms of scalability, with a good team and people who can make a difference, and with good execution plans.
She said Kickstart is focused on companies involved in digital media technology, media education, commerce, web and mobile platform, among others. They are also open to investing in traditional businesses that want to go on mobile through internet.
Although the company is funded by Kickstart, the firm will own part of its shares and their investments for every company is between $30,000 to $100,000.
Aside from BagoSpehere, Kickstart ventures invested into AVA premiere online shopping site for well-loved brands and experiences; Kalibrr an online learning site that gets one a job; ZAP which is a web and mobile retail promotions and loyalty program for brick-and-mortar merchants and Lifebit, a web and mobile journal for urbanites
Kickstar ventures also investor to carpooling platform and community Tripid, Apptivate, which is an online apps purchase service for non-credit card owners, an email and document organization system website Work Inspire, a Cebu-based local itinerary creation and booking engine with insider community content Tripsiders and My Legal Whiz a web and mobile resource for legal research.
As for Globe, it provides each investee with P2 million mobile ad credits as well as GCASH integration; Amazon Web Services grants them with US$1,000 credits and technical training to optimize their performance; and ZenDesk makes available free Customer Service support for 12 months worth $3,450.
Zhihan Lee, chief executive officer of BagoSpehere said part of the fund given them was utilized to reconstruct their training center while some were also spent for the purchase of equipments.
Lee said that using a “study now pay later scheme”, once the students are employed at an established call center, they will start paying their tuition fee in affordable monthly installments.
BagoSphere vehicles in Brgy. Poblacion in Bago City caters to youths who aspire to land a job in the call center industry.
Since its started in 2011, 47 trainees have finished their course and are now working in major call centers in Bacolod while 25 are still under training.
The center also posted a 90 percent hiring rate, Lee said.*APN