The Department of Interior and Local Government has given the province of Negros Occidental an Anti Red Tape Act report card of 98.79 percent, or excellent, its regional director Evelyn Trompeta informed Gov. Alfredo Marañon Jr.
Republic Act 9485, or the Anti Red Tape Act of 2007, upholds the policy of the state to promote transparency, integrity and accountability in government transactions, Trompeta said in a letter to the governor.
To provide a tracking tool on the local government unit’s compliance with the Anti Red Tape Act, and specifically on their service delivery performance, Trompeta said the Civil Service Commission developed the ARTA Report Card survey.
“The province of Negros had a final rating of 98.79 percent, which is excellent in the descriptive rating of the tool,” she said.
The result is anchored on its compliance with ARTA provisions, which comprise the Citizen’s Charter, Anti-Fixer Campaign, ID/Nameplates, No Hidden Cost, PACD, and No Lunch Break Rule; the Frontline Service Provider; Service Quality; the Physical Working Condition; and Over-all Satisfaction.
The provincial government scored highest in the compliance with ARTA provisions on Frontline Service Provider and Service Quality. It got the lowest score in the Physical Working Condition, the DILG report said.*CPG