The Department of Trade and Industry, through its Philippine Shippers’ Bureau, will step up its information campaign to urge overseas Filipinos to transact only with DTI-accredited Philippine sea consolidators or freight forwarders and their counterparts/ agents abroad.
DTI-Consumer Welfare and Business Regulation Group Officer-in-Charge. Victorio Mario Dimagiba said they will conduct a Roadshow on Balikbayan Boxes in countries where most complaints on the non-delivery, loss, delay, and damage or pilferage, come from.
We will directly communicate to the Filipinos abroad and advise them to be alert in using only the services of those authorized to properly transport their balikbayan boxes to the Philippines said in a press release from the DTI.
The DTI’s Roadshow on Balikbayan Boxes consists of awareness sessions, dialoges and consultations with overseas Filipinos as individuals, associations or organizations; embassy and consular officials; foreign service officers; overseas welfare officers; and legitimate freight forwarders on the problem on hand, fraudulent activities, actual and resolved cases, assistance programs, and, promotional materials and activities.*