A K-9 Belgian Shepherd at Robinsons Place in Bacolod City has been relieved from his post for biting.
On Thursday last week, the K-9 bit the right hand of Hazel Stuart, a British Embassy regional warden and producer of documentaries for television.
Stuart, a known dog lover, said she had gone grocery shopping and saw the K-9 dog at the entrance of the mall. She said she put her hand out to the dog, as she always does, to greet him when he suddenly lunged at her and bit her hand.
Security personnel brought her to the mall clinic to be treated, she said.
Stuart later told friends she thought her hand would be bitten off as it was profusely bleeding, but she is grateful the dog bit her and not a child.
She said she has not heard from Robinsons but she would really like to know what agency they use and if the dog has gone for further training as he should never be in K-9.
Robinsons Bacolod marketing communications manager Christine Tomas said the mall recently changed its security agency so the K-9s at the mall are new.
Stallion Security Agency has since withdrawn the dog from its assignment at Robinsons.
A review of their footage showed Stuart placing the back of her hand near the dog's nose to sniff at, and when she withdrew it, she was suddenly bitten, Tomas said.
Tomas said they are cautioning the public against touching K-9 dogs.*CPG